Image Alt

Privacyverklaring EN



TortAventura processes your personal data because you place orders and/or because you provide them yourself.

Which data

It concerns the following personal data:

  • First and last name
  • E-mail address
  • Other personal data that you actively provide in the online contact form, by chat, e-mail, telephone and/or in other correspondence

For what purposes

TortAventura processes your personal data for the following purposes:

  • Receiving orders
  • Confirm orders
  • Contact you to fulfill orders
  • Create and send quotes

How long kept

The information you enter in the online contact form will be forwarded to and will remain in the archive as e-mail. This also applies to e-mail sent directly. Quotations are made in an accounting program and are saved.

Sharing of personal data

TortAventura only provides to third parties and only if this is necessary for the execution of an agreement with you or to comply with a legal obligation.

View, adjust or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by TortAventura and you have the right to data portability. This means that you can submit a request to send the personal data that TortAventura has in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to To ensure that the request for access has been made by you, TortAventura asks you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. TortAventura will respond to your request as quickly as possible, but no later than within four weeks. TortAventura would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

Protect personal data

TortAventura takes the protection of your data seriously and takes appropriate measures to prevent unlawful use and loss.


The TortAventura website uses so-called cookies. Cookies are text files that are placed on your computer.

Functional cookies:
Functional cookies ensure that the website can function correctly. Consider, for example, the functionality to play a video or to switch languages.
Analysis cookies:
Analysis cookies collect statistics about the use and users of the website. This allows TortAventura to continuously improve the website for the benefit of its visitors.
Social media cookies from third parties:
Social media cookies are cookies that enable functionalities of social media. For example the ‘like’ button for Facebook, easy sharing and watching videos via social media.